Privacy Policy

Introduction

Akasha Integrative Health (“we,” “us,” “our”) is committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, website, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

What Personal Data We Collect and Why We Collect It

Patient Intake Forms & Patient Notes

As an integrated health clinic, the notes taken by our practitioners will be available to other practitioners only if you book in to see a different practitioner. This ensures the highest possible care by creating a continuation of your treatment process. Your privacy is important to us, and we do not share your information with anyone else without your consent.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

• Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• Login Page: We will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Logged In Users: When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• Content Editing: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We do not share your information with anyone outside our practice without your explicit consent, except in circumstances required by law or to provide the services you have requested.

How Long We Retain Your Data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• Registered Users: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us via this website (excluding Powerdiary patient file data). You can also request that we erase any personal data we hold about you (excluding Powerdiary patient file data). This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Data Storage and Security

Patient notes and intake forms are stored in the cloud on secure servers provided by PowerDiary and Fresha. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

1. Access Your Data: Request a copy of the personal data we hold about you.
2. Correct Your Data: Request correction of any inaccurate or incomplete personal data.
3. Delete Your Data: Request deletion of your personal data, subject to certain legal exceptions.
4. Restrict Processing: Request that we restrict the processing of your personal data under certain circumstances.
5. Data Portability: Request the transfer of your personal data to another service provider.
6. Withdraw Consent: Withdraw your consent to the processing of your personal data at any time, where we rely on your consent as the legal basis for processing.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Akasha Integrative Health
7 West Promenade, Manly, NSW 2095
hello@akashahealth.com.au
0272285363 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.